How It Works
Simple, practical and easy.
Pocket is the solution to intelligently integrate different payment solutions.
Store all your cards in one place securely and use them in the different services offered by Pocket.
Options for payment of bank slips, consumption bills, taxes, mobile top-ups, and whatever you need in up to 12x on the card.
Create a virtual store for your business, any type of business, of any size, and sales take place in our App.
Receive via SMS, E-mail, Push, or QRCode. It's easy and safe.
Automate your receipts by credit card or bank slip.
Manage all orders from purchase through the app to delivery.
If your business is a restaurant, it is possible to manage the consumption of customers directly on Pocket. It's faster to receive.
Good thing is cash back. Get Cashback to use across the Pocket network.
Provides a prepaid card to buy anything you want on the Pocket network. Soon at any establishment.
Do you have any doubts?
Here you will find the answers to the main questions about Pocket’s features and its use. But, if you still have any questions, please contact us.
Doubts and Questions
Understand how Pocket works!
Access Play Store on Android, or App Store on iOS.
Search for My Pocket Pay;
Tap on the option found and then on Install or Get, depending on your device version.
Now it is just to create your account.
During your registration, we ask for information such as your full name, e-mail address, CPF, and phone number. We can also ask you to send a photo of your face (selfie).
The CPF is very important information, as each account is personal and unique, so you will need it to create your account on Pocket.
* You must be at least 16 years old to have a Pocket account.
All received information by the application is encrypted and stored on secure servers, which follow all data security norms and standards recommended by the PCI council. In addition to all this security, payments are protected by your personal – or digital – password needed to carry out transactions on Pocket.
PCI Compliance, also known as PCI DSS (Payment Card Industry – Data Security Standard), is an international security standard aimed at the credit and debit card industry, created to promote the more secure processing, storage, and transmission of data. sensitive data of these means of payment.
This standard is managed by the PCI Security Standards Council and aims to ensure that companies that work with payments, safely perform this task, preventing fraud and data leaks.
Obtaining PCI certification means ensuring that more consistent security processes are carried out and validated by the main card brands on the market.
Secure processing
Processing payments securely requires compliance with some requirements defined by the PCI DSS, which together generate a high level of security.
Let's find out what they are:
Construction and maintenance of a secure network;
Protection of cardholder information;
Creation of a vulnerability control program;
Implementation of solid access control measures;
Constant monitoring of networks;
Development of an information security policy.
There are 4 levels of PCI certification: 1, 2, 3, and 4. Pocket has the highest certificate, Level 1, which guarantees that your data will be safe with us!
Pocket is compatible with iOS from version 8.2 and Android from version 4.1.
With Pocket, there is no loyalty, minimum sales value, or anything else that only exists to make it difficult.
Pocket is like this: no monthly or annual fees.
No, you don't. Pocket's idea is that transactions are made only through mobiles.
With Pocket, transactions are carried out with just a few taps and from anywhere. It is important to say that your customer can make the payment using their credit card, so it will be possible to pay in installments through the application.
The QRCode's generation is done instantly and in a very simple way. It is just the merchant, through the application, generates the QRCode and presents it to his customer to make the payment.
It's simple to charge:
Open the My Pocket Pay app;
Find the option To charge;
On “How much do you want to charge?”, Enter the amount to be charged;
Inform the number of Installments?;
In Billing form? tap on the QRCode option;
Present the generated QRCode to your customer so he can scan and make the payment.
The payment with link is made on time and in a very simple way. Just open the corresponding application (email or SMS) click on the link generated in the Pocket application of the store in which you are shopping, fill in the requested information and confirm the payment.
If you are not at the store, no problem, you can pay from anywhere.
- Open the email or SMS application;
- Find the incoming message
- In the message, tap the payment link or the Make Payment button;
- At this point, you will be directed to our Payment Page;
- To fill Data of Collection;
- Click on button -> Next;
- Fill in the Data of Payment;
- Click on button -> Next;
Payment with link é is made on time and in a very simple way. Just open the corresponding application (email or SMS) click on the link generated in the Pocket application of the store where you are shopping, fill in the requested information and confirm the payment.
If you are not at the store, there is no problem, you can pay from anywhere.
Open the email or SMS app;
Find the received message:
- In the message, tap the payment link or the Make payment button;
- At this point, you will be directed to our Payment Page;
- Fill in billing data;
- Click on the button -> Next;
- Fill in the payment details;
- Click on the button -> Next;
The charge by email is done on time and in a very simple way. The merchant just follows the steps below for his customer to make the payment.
To make the charge is simple:
- Open the My Pocket Pay app;
- Find the Charge option;
- How much do you want to charge?, enter the amount to be charged;
- Inform the number of Installments?;
- In Billing form? tap on the Email option;
- Fill in the Name and Phone fields with your customer's information.
- Tap Submit.
The money is earned into your checking account in the same way as a transaction carried out at a conventional payment terminal. Credit 30 days.
There is a panel in the app that allows you to follow all the transactions carried out, in addition, you can also monitor it through the dashboard on your computer.
The CPF is very important information because each account is unique and personal. You will need it to create your Pocket account.
To create an account it's simple:
- Open the app, after downloading the My Pocket Pay app from the PlayStore on Android, or the App Store on IOS;
- On the home screen, enter your CPF number using the number keypad;
- Tap the Next Button>
To register, you will need to fill in your Personal Data:
- Contact name
- Identification document
- Date of birth
- Active email
- Active Mobile phone number
- Tap the Next Button >
Almost there, now just select how you want to receive your verification code to start using Pocket.
To activate your account is simple:
- Choose the best option to receive your Verification code;
- By Email or SMS;
- Tap the option you want.
- Enter the code you received in the selected option (SMS or Email).
- Select the option to the left of "I declare that I have read and accept the terms of use"
- Tap the Next Button.
The verification code expires in 10 minutes, if it is expired, just tap on the "Resend code" option to receive another code.
If you want to change any of your registration data, please contact us through one of our service channels.
Regardless of what your request is, we will be happy to serve you!
Registering a credit card in your Pocket account is simple and fast. Just enter the requested information and that's it!
- Open the My Pocket Pay app
- Locate the “cards” option
- On the My Cards screen, tap the “+New” button
Fill in the New card data:
- Card number;
- MM/YY, with the month and year of validity of the card;
- CVV, with the security code (located on the back of the card);
- Name printed on the card;
- CPF;
- Tap on the “register” button
If you have registered a credit card and the card is now expired, the procedure to delete it is very simple and fast. See what to do:
- Open the My Pocket Pay app
- Find the “cards” option:
- On My Cards screen:
- Identify the card to be deleted and tap the “x” button:
- To confirm the exclusion, tap on the Yes option
You can add money to your Pocket account, pay bills, top up your mobile, and transfer between friends. All this using your Pocket balance or via credit card.
To send money in Pocket is easy and practical:
- Open the app My Pocket Pay
- Find the “send money” option
- When entering the application for the 1st time, it will request authorization to access your Contacts directory. Tap the OK button to authorize;
- Select the contact you want to send money to;
If the contact does not exist yet, it will be necessary to include it first.
- Specify the amount of the transfer
- Tap the Next button;
- Set the payment method (Pocket Balance or Credit Card)
- Confirm the transfer in the “Pay” option
Account Deletion
My Pocket Pay
If you really want to remove your account, follow these steps:
* After performing the procedure, your registration will be retained for 30 (thirty) days, after which it will be permanently deleted from our system. If you would like to reactivate your account during this period, please contact us at support@mypocketpay.com
- Access the app;
- At the bottom right, access the last icon(• • •) of the menu;
- In the menu, locate the option "Delete account";
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Pocket Pay Payments Solutions LLC
9100 Conroy Windermere Rd, Windermere, FL, 34786 - faleconosco@mypocketpay.com
- Help Center: +1 (407) 594-2745
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